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Announcing DSM Mobile Rebates

Green Team Energy Services (GTES) is the leading technology firm to utilities for a reason! We develop technology to meet the demands of utilities and their consumers. We’re pleased to announce our latest innovation,  DSM Mobile Rebates. It’s a program designed for progressive utilities to take advantage of smartphone technology and leverage it for customer outreach and enrollment, while providing a low cost service program that allows utilities to reach their energy saving goals.

DSM Mobile Rebates

DSM Mobile Rebates is green technology at its finest. It eliminates paper applications and is a more cost effective solution to process energy efficiency rebates. Our mobile rebate program leverages the DSMTracker backend and the power of a smartphone app, enabling customers to apply for energy efficiency rebates right from their phone. DSMTracker automatically processes the entire application, all the way through payment. With processing being automatic, DSMTracker eliminates the need for rebate processors to manually enter/process rebates. This automated process results in measurable savings for the utility.

For utilities seeking data tracking and reporting solutions or software for energy efficiency and demand side management, DSMTracker is cost effective and proven platform available in the market place.

DSM Mobile Rebates also confirms customer eligibility in real time, calculates energy savings, and processes payments. Learn more by visiting www.dsmmobilerebates.com or www.dsmtracker.com 

Utility Rebate Processing Simplified

As the year wraps up, consumers are looking for those savings and rebates, especially now that the weather has turned colder. Those drafty windows and old appliances are getting the boot, which also means your customers will be taking advantage of energy efficiency rebates. This is good and bad news for utilities because because it will help meet DSM regulations, but bad because your staff will be overloaded manually processing rebates.

DSMTracker is comprehensive platform for DSM programs for utilities. What it does really well is rebate processing. It eliminates inefficiencies, processes rebates, and accurately forecasts savings.

dsmtracker, rebate processing

The process is pretty simple. You setup measures and rebate programs using DSMTracker’s extensive measure library. Once rebates come in (either via paper or electronically), DSMTracker will process the rebates, processes payments, and you acquire the savings.  DSMTracker has a built in payment gateway that allows your staff to process the payments in the same system. It also has built in analytics showing your energy savings. DSMTracker essentially simplifies rebate processing for utilities.

 DSMTracker, Green Team Software, Green Team Energy Services

GTES provides a 60 day free trail. For more information, call 877-409-7412.

Energy Efficiency Program Management Problem Part 2

In our previous post, we discussed the many problems energy program managers face on a day-to-day basis. To recap, the biggest problem is meeting regulations to reduce energy consumption imposed on utilities, who then offer energy efficiency programs to consumers to meet those demands. Ultimately, this creates a lot of data and information that needs to be processed. The problem DSM managers face is the lack of a platform that really is an all-in-one solution.

And now part two of this series. We couldn’t give you a problem without giving you some sort of a solution. It’s the GTES flagship platform built on Salesforce.com, DSMTracker.

DSMTracker_4302013

DSMTracker is a highly configurable, unique set of tools created specifically to manage all aspects of gas and electric utility energy efficiency (EE) programs from initial research to final reports.  The solution is based on standards and out-of-the-box functionality that can accommodate the flexibility needed to respond to ever-changing regulatory demands, revisions, and updates.  The DSMTracker framework of strategies and data modeling for energy efficiency cover government, utility, and private sector demands.

DSMTracker eliminates the need for in-house program development.  Built using cloud computing technology, it enables utility companies to manage all aspects of their EE programs quickly and easily from almost any location – in-house or remotely.  It can be provided as a turnkey solution, with Green Team Energy Services performing the configuration, integration, and customization, or it can be provided as a pre-packaged product with Green Team Energy Services offering consulting, knowledge transfer, and support, with the utility company internal staff performing the implementation tasks.

Following are a few advantages of the DSMTracker solution that help achieve maximum energy savings across all customer groups and sectors:

  • DSMTracker’s out-of-the-box functionality meets a high percentage of the typical utility functionality requirements, reducing time, effort, and, consequently, cost of implementation.
  • DSMTracker’s cloud-based computing reduces the costs associated with acquisition, installation, and support of a server-based solution.
  • DSMTracker supports technology advancements and offers mobile computing delivered over the Internet in an on-demand fashion from almost any location.
  • DSMTracker provides secure Internet access through portals based on user roles and profiles, which can be configured without the involvement of programmers, thus reducing implementation costs.
  • DSMTracker provides open interfaces to integrate with other systems, such as existing customer information systems (CIS).
  • DSMTracker provides capabilities for data storage and manipulation of terabytes of data.
  • DSMTracker provides an optional ability to download customer inventories for market analysis and target marketing for business intelligence purposes.
  • DSMTracker provides extensive call center features.
  • DSMTracker’s phased approach will help identify not only data deficiencies, but improvements needed for workflow processes and data standardization.
  • DSMTracker is user-friendly and easy to learn, whether inputting data, maintaining records, or understanding reports, thus reducing training time and associated costs.
  • For program managers, the DSMTracker solution offers:
  • Integration of programs with Customer Information Systems (to automate eligibility identification)
  • Mechanisms for customer enrollment
  • Customer eligibility verification
  • Measure eligibility
  • Eligibility exception management for reviewing and documenting variance decisions in eligibility criteria
  • Customer notification (rejection, participation appreciation, etc.)
  • Operational alerting when applications need manual intervention
  • Payment processing for review and approval of payments
  • Analytics (operational, executive, and regulatory)

As implementation contracts change over the lifecycle of programs, it is important that program data be consistent, regardless of the source of the data or the company managing the program.  DSMTracker ensures consistency of data in a single, authoritative repository of information, providing operational, executive, and regulatory analytics through on-demand, accurate, and complete reports.  With DSMTracker, program managers have a systematic method for validating the quality of data received from implementation contractors, and the measurement verification and evaluation (MV&E) department can review samples of data to ensure that the business rules are implemented and followed.

Stay tuned for Part 3 of this series, going into more detail about DSMTracker.

Energy Efficiency Program Management Problem Part 1

It’s no secret that utility companies are finding themselves more and more regulated and mandated by federal and state regulatory agencies to generate more and more power with existing or even fewer facilities.  Energy efficiency has become the watchword. On the consumer side, demand for energy grows daily, while government regulations strangle the industry with curtailments in the building of additional production facilities and an increasing number of requirements for cleaner power.

Gas and electric utilities specifically are required to reduce the energy footprint of all their consumers, including residential, small business, commercial, or industrial.  To accomplish this, large amounts of data must be gathered and analyzed. Incentive programs must be carried out, results must be monitored, and reports must be made available to authorities. This all occurs while managing and maintaining the real business of the utility, which is to supply power on demand to customers.

To meet the requirements and goals negotiated and agreed to with the regulatory agencies, utility companies conduct incentive programs to encourage customers to reduce their power demands through such actions as:

  • Elimination of old, power-guzzling appliances and equipment
  • Installation of solar panels, energy-efficient appliances, heat-reflective windows, etc.
  • Use of automated technology-based controls for regulation of heating, cooling, lighting, etc.

Utility companies also often present demand response or energy-saving awareness programs to induce customers to reduce power usage during peak power demand times.  For their cooperation in these programs, customers may receive rebates or other rewards to offset their expenditures.

Research and analysis of current customer equipment, usage, and demographics are required to determine which incentive programs will yield the most effective results.  Based on this research, the utility company and regulatory agency mutually agree on the programs to conduct and the targets or goals for reducing customers’ power consumption.  Marketing programs are then created to advertise and incentivize customers to participate.  Detailed participant data must be gathered, compiled, and monitored before, during, and-after programs are implemented.  These records must be merged with customer information systems (CIS) in order to produce reports that clearly and accurately present the compiled results in a timely manner.

These activities (from initial research to final reporting) have required data entry personnel to fill out numerous spreadsheets, programmers to create customized databases, and, in many cases, manual cross-referencing and checking in order to produce the desired results – a tedious, time-consuming, and costly endeavor that has fallen short of the goals of both the incentive program managers and the regulatory auditors, and which are rarely up-to-date, accurate, or complete.  Add to this the fact that regulations are constantly changing and multiplying, and you compound the need for IT developers, personnel training, additional information storage, and ever more complex, detailed reports.

Obviously, such activities present a substantial cost to the utility companies.  If goals are successfully met, costs can be offset with grants from the regulatory agencies for customer rate increases, which in turn, can increase company profits.  However, if mandates or goals are not met, the utility companies can be charged enormous penalties.  It is really important that utility companies find ways to reduce the costs of these activities and incentive programs and improve their data gathering and reporting capabilities.

This has resulted in the need for sophisticated tracking software that can manage all operational needs for both utilities and their associated energy efficiency implementers.

The solution is an automated system specifically designed for gas and electric utility companies to manage their energy efficiency programs from beginning to end. Stay tuned for Part 2.

Welcome to the GTES Blog!

We would like to start with welcome to the Green Team Energy Services (GTES) blog! This is where we will discuss topics within the utility sector.  Our goal is to make it as easy as possible for you to manage energy efficiency programs and provide the most up-to-date industry news and information.

We have over 25 years of cumulative experience working within the utility management sector. The GTES team consists of a seasoned Director of Energy Services, who has experience from everything from conducting energy audits to managing energy programs. Our Director of Business Development also has extensive experience with energy program management and used to teach at the Navy’s Nuclear Power School. Needless to say, GTES’ President/CEO has extensive experience working with utilities to manage their energy programs.

Combine our experience with our services and products, and you’ll find that Green Team Energy Services has a comprehensive energy efficiency portfolio that is customizable to fit the needs of any energy manager. This portfolio includes Technology Services, which consists of CRM, Marketing Automation, Mobile Outreach, and Social Media Outreach. We also have our Green Team Software flagship software, DSMTracker, which helps energy program managers manage their entire energy program in one place. Couple that with our Energy Services, which includes energy audits and energy management services, and you have an all-in-one solution that makes managing energy programs and more efficient.

That being said, the GTES team looks forward to sharing information with you!