Featured at the E Source Forum: Rebate Processing Goes Paperless … For Your Customers, Too
Energy efficiency rebate processing is notorious for its inefficient dependency on paper, unenforceable workflows and obsolete IT systems. Utility program management is infamous for requiring the best and brightest employees to spend all their time reformatting spreadsheets to squeeze out program insights.
Providers who don’t want their programs to live down to that reputation are encouraged to visit Green Team Energy Services at the 2015 E Source Forum (Booth #13). Imtiaz Khan, CEO, and Sean Weitner, Director of Customer Solutions, will demonstrate Green Team’s program administration offerings on its next-generation platform, DSMTracker.
DSMTracker reduces administrative costs, increases customer satisfaction, and delivers unparalleled data integrity. Its cloud platform is currently in use by investor-owned utilities, municipalities and contractors in 11 states to perform the following functions:
- Rebate processing
- Data tracking and reporting
- Custom application workflows
- Upstream and midstream program management
- Field inspections
- Work orders and dispatch
- Quality assurance
- Ad hoc reporting and dashboards
DSMTracker’s newest module is online and mobile rebates, which lets customers apply for rebates on their phone before they even leave the store—no paper, no stamps, no envelopes, no data entry, no waiting. Styled like an e-commerce experience rather than a utility website, DSMTracker Mobile Rebates reinvents how utilities interact with their customers. Green Team even offers rebate processing and call center services for utilities using DSMTracker.
Green Team Energy Services is headquartered in Alpharetta, Ga. More information, including product videos, can be found at dsmtracker.com and dsmmobilerebates.com, or by contacting the staff at firstname.lastname@example.org.
The E Source Forum will be held at the Hyatt Regency in Denver, Colo., on October 13 – 16.